For Real Estate, Strata & Insurance
Property repairs. One coordinated process from request to completion
WHO WE HELP
Keeping property repairs on track across Real Estate, Strata and Insurance.
Every repair involves people who need answers and work that needs to move forward. OnTrack365 helps property management teams, strata managers and committees, and insurance professionals coordinate requests, approvals and trades through one shared process.
With clearer job information and progress updates, you can spend less time chasing repairs and more time supporting your tenants, owners and customers.
Less chasing. More clarity. Repairs kept on track
One shared job record
Keep requests, quotations and key decisions together, so you can see what has happened and what comes next.
Clear approvals
Connect the proposed work, costs and authorisation, helping the responsible people make informed decisions.
Coordinated through completion
Bring trade scheduling, access arrangements and progress updates together, with evidence to confirm the work is complete.
WHY ONTRACK365
OUR SERVICES
Property maintenance, coordinated around your needs
From unexpected repairs to scheduled upkeep and authorised insurance work, OnTrack365 connects requests, approvals and trades to help keep each job moving.
Repairs & Urgent Maintenance
Planned & Ongoing Maintenance
Insurance Repairs
When something breaks, leaks or stops working, we coordinate the next steps - from gathering job details and confirming approval to arranging trades and access.
When routine maintenance is due, we coordinate trades, timing and access around your agreed schedule, keeping you informed as work progresses and recording what’s been completed.
When a property needs insurance repairs, we coordinate authorised work, bringing claim information, quotations and approvals together and keeping property contacts and repair partners informed through to completion.
A clear path from request to completion
OnTrack365 connects the people, approvals and information needed to move each repair forward—so you can follow the work and understand what happens next.
1. Report and approve
Tell us about the property and the issue, with photos where helpful. We clarify the required work, obtain quotations where needed and seek authorisation from the responsible person.
We coordinate the appropriate trades, scheduling and property access, keeping job details and progress updates together as work moves forward.
We record the completed work, follow up on outstanding actions and keep related invoices and payment confirmations with the job.
2. Coordinate the work
3. Confirm completion
HOW IT WORKS
Connecting people and expertise to keep property repairs on track
OnTrack365 coordinates property maintenance and repairs for real estate property management teams, strata managers and committees, and insurance professionals. We bring property owners, tenants and trades together to help manage each job from the first request to completion.
We help clarify what needs doing, obtain quotations, seek approval and arrange trades and property access. Job details, decisions and progress updates are kept together in a shared record, so the people involved can follow the work.
You stay in control of approvals. The person with the relevant authority approves the work before it proceeds, and we coordinate the next steps within the agreed scope.
Every property has people depending on it. We help keep repairs moving and people informed, so you can spend less time chasing updates and more time supporting your tenants, owners and customers.
ABOUT ONTRACK365
Frequently asked questions
Who is OnTrack365 for?
OnTrack365 supports real estate property management teams, strata managers and committees, and insurance professionals coordinating property maintenance and repairs. Once approved, owners, tenants and trades can track job progress and communicate directly through the system.
What types of work can you coordinate?
We coordinate unexpected repairs, urgent maintenance, planned work, ongoing maintenance services and authorised insurance repairs. The scope and service arrangements are agreed for each customer.
Who approves the work?
The person with the relevant authority approves the work in line with your agreed arrangements. Quotations and approval decisions are kept with the job record, helping you stay informed and in control.
How can I follow a repair’s progress?
OnTrack365 brings job details, progress updates and supporting information together in a shared record, helping authorised users see what has happened and what needs to happen next.
How do I get started?
Contact us with details of your property, portfolio or repair coordination needs. We’ll discuss your requirements, service location and the arrangements that suit your needs.
How much does OnTrack365 cost?
Our service model combines a subscription with an agreed coordination charge on trade work. We explain the service scope and fees before you commit, with additional services quoted separately where applicable.
YOUR QUESTIONS ANSWERED
Can you help obtain quotations?
Yes. Obtaining quotations forms part of the coordination process where required. The proposed scope and costs are presented for review and authorisation before work proceeds.
Tell us about your property portfolio or insurance repair needs. We’ll discuss how OnTrack365 can help you coordinate the right trades, track progress and keep everyone informed—reducing the need for separate project coordination.
CONTACT ONTRACK365